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Sock of the Month Club FAQ

What is Sock Of The Month Club?
How does it work?
How does payment work?
Is it easy to gift the membership to someone other than myself?
Can I choose what designs you send?
Can I choose what date you send the first pair of socks out?
How does bakers dozen work?
What about sizes?
How do I renew for another 6 or 12-months?
How do I update my address?
What is the difference between a regular subscription and an Active Fit subscription?
I'm not sure if the sock subscription I got for someone will come in time. What can I do?
I have more questions...

What is Sock Of The Month Club?

It's the gift that keeps on giving! Sign up and get an awesome pair of socks delivered to your mailbox once per month. You can get it for yourself or gift it to someone else.

By the way, SHIPPING IS FREE (in North America).


How does it work?

Step 1
Select how long you would like your membership to be.

Join the club for 6-months or 12-months by selecting your option in the 'Club Membership Length' drop down. Or select the Bakers Dozen option (that's 13 pairs of socks) and we'll send you the first pair of socks in the mail right away (recommended option if this is a gift for someone) and then proceed with a regular 12-month club membership the following month. Bakers Dozen is the best deal since you get 13 pairs of socks for a reduced rate.

Step 2
Select your shoe size.

Step 3
Fill out the recipients address.

If it's a gift for someone else, make sure to put their address in the form. Otherwise, if it's for yourself, just put in your information (this can be different than the billing address which you will enter during payment).

Step 4
Add to Cart and start receiving socks the first week of every month!


How does payment work?

You pay for the membership once when you place the order and that's it. You don't have to worry about recurring fees and we DO NOT keep your credit card information, much more secure that way. Once the subscription expires you can renew by placing another order. We also check to see if the person getting the membership has had one before (or even right now) so that they don't get duplicates. We hate duplicates!


Is it easy to gift the subscription to someone other than myself?

It's super easy! Fill out the recipient's address in the form, that's it. We will select a random funky pair of socks from our collection and ship it to them the first day of every month. You don't have to do anything else! We will also include a "Welcome to the Club" card with the first message. You can even add a custom message by filling out the "Add Message to recipient" text field.


Can I choose what designs you send?

Yes you can! If you really like some specific designs you see on our website, just mention it in the "Additional Instructions" text field.

And in case you're wondering, yes, we send out a pair of socks. That's one for each foot. And they match!


Can I choose what date you send the first pair of socks out?

Yup. If this is a gift for someone else and you would like to send it out for a specific date or have it arrive by a specific date, just mention it in the "Additional Instructions" text field. We try to accomodate all request, but pleasenote that sometimes we cannot perform miracles (like guaranteeing next day delivery). And if you're an early planner and would like to purchase a membership for someone months in advance (birthdays? Christmas gift? Fathers day?), that's fine with us. Just make sure to mention when you would like the first pair sent out.


How does bakers dozen work?

It's basically 13 socks with a twist. Within 1 business day of you placing an order for a bakers dozen, we will send out a pair of socks and a card welcoming the recipient (be it yourself or someone else) to the club. Then starting the first day of the following month, we will start sending out a monthly pair of socks in the mail for 12 months. Why choose bakers dozen? It's a great gift idea. Some people will order the bakers dozen and select to receive the first pair of socks and welcome card to their address (billing) instead of the recipients. They can then personally gift the first pair of socks to the recipient as a gift. If you do choose to receive the first pair of socks to your billing or even work address instead of the recipient address, please make sure to select that option under the "Who should we send the welcome card..." dropdown or mention it along with your address in the "Additional Instruction" text box on the form. 


What about sizes?

Sock of the Month Club is available for men and women. Just make sure to select the appropriate size in the "Style" drop-down.


How do I renew for another 6 or 12-months?

Just sign up for Sock of the Month Club again. That's it! We make sure not to send the recipient duplicate socks based on their name and address. If their address (or name?) has changed, just mention it in the "Additional Instructions" text field.


How do I update my address?

Easy. Please fill out Update Subscription Address.


Can I get a subscription with Active Fit socks?

Follow one of these links:
Regular Fit Sock of the Month Club → Click here
Active Fit Sock of the Month Club → Click here


What is the difference between a regular subscription and an Active Fit subscription?

Head over to this link, we break it down for you What's the difference?.


I'm not sure if the sock subscription I got for someone will come in time. What can I do?

Have no fear. Gift certificate are here. If you placed your order it's on the way. But in the event that it doesn't make it on time you can download and print a gift certificate.
6-Month Membership → Click here to download
12-Month Membership → Click here to download
Bakers Dozen → Click here to download


I have more questions...

Please head over to Contact Us page.

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